Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
 

OUR GUARANTEE & RETURN POLICY

  • You may return unused and unwashed items only in good, sellable condition with tags still intact for a full refund minus a $5 restocking fee. After 30 days if the item is still unused, unwashed and in 'like new' condition, we will issue a store credit. If returned items are used or otherwise not in 'like new' condition, they will be sent back to you at a minimum cost of $5.95.

Exceptions: Chakras by Didi only accept exchanges no returns. Previously worn or washed garments, opened products, sale items and special orders are non-returnable. (Sale items can be exchanged or store credit can be issued for them.) 

Returns accepted up to 30 days after delivery. Items must be in "new" condition with tags intact.
After 30 days only exchanges are allowed.
A $5 re-stocking fee will be applied to all returns.
Free shipping only applies to initial order. Shipping charges will apply for any exchanges.


Contact Info:

If you have any questions about this return policy, please feel free to contact us by email.
infotheycatalog@gmail.com or call toll free at 877-900-5689  





Phone Exchange:

  • Call us at (877) 900-5689 and order your exchange items.
  • We will process your new order, ship in-stock items, and charge your credit card for the item(s).
  • Shipping is applied to all exchange orders.
  • Upon receipt of your return we will refund your original payment method, excluding shipping charges.
  • Please include original packing slip in return package.

When returning an item, please email infotheycatalog@gmail.com to get the correct return address for your items:

Please include with your return: (in original, unused condition and in original packaging)

1) Copy of Order Invoice and original packing slip (included with your order and sent by email)

2) A detailed description of how you would like us to handle your return/exchange

All returned merchandise must be carefully packed and will be subject to charge if not in saleable condition.

We will send you an email to notify that your return and/or exchange has been processed and the proper account has been credited. On returns, you should expect the credit in your account 10-14 business days after we receive your return.




Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of The Y Catalog. The collective work includes works that are licensed to The Y Catalog. Copyright 2003, The Y Catalog ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with The Y Catalog or purchasing The Y Catalog products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with The Y Catalog or to purchase The Y Catalog products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by The Y Catalog. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of The Y Catalog used in the site are trademarks or registered trademarks of The Y Catalog


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, The Y Catalog disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The Y Catalog does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The Y Catalog does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
The Y Catalog shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Y Catalog has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a The Y Catalog product is mistakenly listed at an incorrect price, The Y Catalog reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. The Y Catalog reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, The Y Catalog shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by The Y Catalog without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
The Y Catalog may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to The Y Catalog.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of The Y Catalog products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of The Y Catalog products) must be commenced within one (1) year after the claim or cause of action arises. The Y Catalog's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. The Y Catalog may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a The Y Catalog or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
The Y Catalog does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, The Y Catalog is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, The Y Catalog reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to The Y Catalog in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless The Y Catalog, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, The Y Catalog may link to sites operated by third parties. However, even if the third party is affiliated with The Y Catalog, The Y Catalog has no control over these linked sites, all of which have separate privacy and data collection practices, independent of The Y Catalog. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, The Y Catalog seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).